Scotiabank Adding Positions at Cornwall Contact Centre

October 2, 2013
By Bob Peters

Cornwall Ontario – Scotiabank announced today that it will be expanding its workforce at the bank’s customer contact centre in Cornwall, Ontario with an immediate requirement to fill eight (8) full-time bilingual (English and French) positions.

The new positions will be part of Scotiabank’s Customer Service Team and successful candidates will be on the job following a 6-week training session, during which they will be paid. A start date of November 25, 2013 has been established.

For a link to the job posting, check out the Work in Cornwall page.

“We are very pleased with the development of the Cornwall Contact Centre and our motivated workforce,” said Lily Macream, Senior Manager- Customer Service and Site Operations for the Cornwall Contact Centre. “This new round of hiring will help us to further meet the needs of both our English and French customers, while providing Cornwall residents with future career advancement opportunities within Scotiabank.”

This is one of many major recruitment drives for the Cornwall Contact Centre, which opened in January 2011 with 26 officers. The operation has since grown to a workforce of over 50.

In May 2012, the Cornwall Contact Centre was awarded Platinum Certification for recognizing and branding people centric contact centers.

Scotiabank’s Customer Contact Centres are dedicated to:

  • Building a culture of support, growth and employee engagement
  • Delivering practical advice and excellent service to Scotiabank customers
  • Diversity, community engagement, teamwork and personal and professional development
  • Being a great place to work and grow

Click here to see this and other current employment opportunities in Cornwall .

About Scotiabank

Scotiabank is one of North America’s premier financial institutions and Canada’s most international bank. With more than 70,000 employees, Scotiabank Group and its affiliates serve some 18.6 million customers in more than 50 countries around the world. Scotiabank offers a broad range of products and services including personal, commercial, corporate and investment banking. With assets above $526 billion (as at October 31, 2010), Scotiabank trades on the Toronto (BNS) and New York Exchanges (BNS). Scotiabank was namaed as one the Best Places to Work in Canada in 2012 by the Great Place to Work Institute. It was also named one of the Best Employers in Canada by the Globe and Mail’s Report on Business magazine.

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